The more I learn about Chick-fil-A the more I love the company. I just feel like it’s a company that truly cares for its customers. This became even more evident when I accepted an invite to the Chick-fil-A Home Office Backstage Tour. Is it crazy that I had no idea that this tour even existed until I got the invite. The tour takes participants on a tour of the inner workings of the Chick-fil-A Home Office. There are three parts the Hatch, the Kitchen, and the main building that includes a museum where you can learn interesting facts about S. Truett Cathy. Like for example did you know Truett Cathy was the creator of the chicken sandwich.
The tour started off with the other bloggers in attendance and I being split into three groups then we were introduced to our tour guides Jim, Shelley, and Matt. My group’s tour guide was Matt. He was a great for guide. He answered all the children’s questions and the parents but I mainly liked the fact that he took the time to acknowledge the children. Before the tour got started there was a lemon squeezing contest. The winner won some great Chick-fil-A items one being a plate set.
Our tour started off in what’s called The Hatch. It’s called that because it’s where Chick-fil-A tests out new ideas for their restaurants. They like to break something in The Hatch before it breaks in the restaurant. So they test their ideas all they can to see what works and what doesn’t. They have a full working restaurant in The Hatch. They told us how some designs or new restaurant policies are tested before they implement them in stores. It’s also a training facility for owners and managers. We also got to see a few other things but it’s a secret you’ll have to go on the tour to find out.
The next place we went was The Kitchen. In The Kitchen is where a team of chefs develop new menu items to add to the Chick-fil-A menu. Things like the frosted lemonade that hit restaurants a few months back. We were able to meet Chefs Cathy and Maria. They told us more about the newest item on the Chick-fil-a menu the Greek yogurt parfait. Maria is the creator. We actually got to try it.This dessert tastes great. I love the fact that it’s healthy but still tastes great. We also got to try a few secret items. You’ll find out when they enter the stores but I’m telling you it’s worth the wait.
After our tour of The Kitchen we headed back to the main building where we tired the museum. Here we learned a little more about the background of S. Truett Cathy. Things like he opened his first restaurant called the Dwarf House in 1946 in Hapeville, Georgia. Also that the first Chick-fil-a opened in Greenbriar Mall in 1963.
Then we went upstairs to continue our tour. As we made our way to Truett & Dan Cathy’s office we are told the story of how these words were gifted to him. They are hanging on the handrails. They describe Truett Cathy.
Once we got to the offices we got to see how family was /is a major part of each man’s life. Especially in Truett’s office. I saw pictures of his family (which included foster children.). I thought his mom was very pretty. I learned a lot about S. Truett Cathy by exploring his office.
We finished our tour with us getting a glimpse at S. Truett Cathy’s car collection .All the cars are in working condition .The highlight of this part of the tour was getting up close and personal with the bat mobile. It was so cool!
This tour is definitely a must for the entire family. You get to learn so much and have fun at the same time. I think it will make you enjoy the Chick-fil-a company that much more. To tour the main part of the building is free but to include the Kitchen and The Hatch it is $15.
Will you be taking this tour?